Auto Repair FAQs – Elmwood Auto Repair LLC
Answers to Common Questions About Auto Repair Services in Elmwood, LA
Whether you're visiting for a quick oil change or need help diagnosing a warning light, we know that auto repairs can come with a lot of questions. At Elmwood Auto Repair LLC, we believe in clear, honest communication — before, during, and after every service.
Here are answers to the most frequently asked questions from our customers in Elmwood, New Orleans, and surrounding areas.
General Repair & Service Questions
Do I need an appointment, or do you take walk-ins?
We gladly accept walk-ins for many services, especially quick diagnostics and maintenance. However, for check engine diagnostics, major repairs, or if you're on a tight schedule, we recommend calling ahead to reserve a spot.
What types of vehicles do you work on?
We service most domestic and import vehicles, including Ford, Chevrolet, Toyota, Honda, Nissan, Hyundai, and more. If you're not sure whether we can service your specific vehicle, just give us a call.
What services do you offer?
We focus on core auto repair and maintenance, including:
- Basic mechanical repairs
- Check engine light diagnostics
- Brake service
- Oil changes and fluid checks
- Windshield repair and replacement
We do not provide transmission rebuilds, exhaust work, or tire services. If you need help in those areas, we’ll happily refer you to a trusted specialist.
How long do repairs usually take?
Most routine services are completed same-day, depending on parts availability and workload. Diagnostics, brake jobs, oil changes, and minor repairs can often be done in just a few hours.
For more complex issues, we’ll always give you a clear time estimate before starting any work.
Pricing & Warranty Questions
Do you offer free estimates?
Yes — we provide free estimates for most diagnostic services and repairs. Once we identify the issue, we’ll break down the recommended work and give you a full quote before any repairs begin.
Do you offer warranties on your repairs?
Yes. Most of our repairs come with a warranty on parts and labor. Warranty terms can vary depending on the type of service or manufacturer of the part. Ask us for details specific to your repair.
Will I be pressured into unnecessary repairs?
Absolutely not. We’re a family-owned shop, not a commission-driven chain. You’ll get straightforward advice and transparent pricing — no scare tactics or upsells.
We’ll explain which issues are urgent and which can wait, so you stay in control of your vehicle and your budget.
Windshield Repair Questions
Do you repair or replace windshields?
We do both. If it’s a small rock chip or surface crack, we can likely repair it. If the damage is in your line of vision or spreading across the glass, a full windshield replacement may be required.
How long does a windshield repair take?
Most windshield repairs take 30 minutes to an hour, while replacements may take 1–2 hours depending on the vehicle. We’ll give you an accurate estimate when you bring it in.
Shop Location & Contact
Where are you located?
We’re at 334 Hord St, Elmwood, LA 70123, just off Jefferson Hwy. We're easily accessible from New Orleans, Harahan, Jefferson, and River Ridge.
What are your business hours?
We’re open Monday through Friday, 8:00 AM to 5:30 PM.
Closed Saturday and Sunday.
How can I schedule an appointment?
You can call us at (504) 734-7465, email us at elmwoodauto2@gmail.com, or simply stop by during business hours.
Still Have Questions?
We’re here to help. Contact us today or drop by the shop — we’ll make sure you get the answers and repairs you need with honesty and respect.